It’s not possible to place orders. If you’re interested please reach out to us at info@persu.eu or go to contact
Frequently Asked Questions
Apparel-Related Questions
To determine your size, please refer to the size charts and the Persu Fitting Guide.
Yes, we do. To determine your size, please refer to the size charts and the Persu Fitting Guide.
To get the most out of your Persu apparel, follow the care label on the inside of our garments.
Most of our casual clothing is machine washable (tailored items are not). Follow the care label on the inside of our garments to ensure best care practices and longevity.
At Persu we offer an extensive size range of garments. Please refer to the size chart on our website or contact customer support at info@persu.nl
Yes, we offer a variety of applications, including embroidery, screen printing, heat-transfer and more. Please contact customer support at info@persu.nl for more information.
Order-related Questions
Corporate clients order through our dedicated company order environment which you can find at shop.persu.eu. If you need assistance, please contact customer support at info@persu.nl
Please refer to the packing slip included with your order. Items are occasionally back ordered and may arrive in a second shipment. If a back order is not indicated on your packing slip, please contact customer support at info@persu.nl for assistance. *Please note that short shipments must be reported within seven days of receiving the order.
For order status, please contact customer support at info@persu.nl
Occasionally, an item is so popular that it must be restocked. You may order a back ordered item to reserve your favourite colour and size, but it will not be shipped until it is back in stock.
For order status, please contact customer support at info@persu.nl
Depending on what processing stage your order is in, we may be able to assist you with an order change. Please contact customer support at info@persu.nl
Depending on what processing stage your order is in, cancellation may be possible. Please contact customer support at info@persu.nl
We strongly recommend that all shipments are made to your business address. This will ensure that your order is properly received. It’s also worth noting that home deliveries are more costly.
For assistance please contact Persu customer support at info@persu.nl
Return/Exchange-Related Questions
Please check the Persu General Terms and Conditions to see if your goods will be accepted for return and refund. If you have any questions regarding returns please contact customer support at info@persu.nl
When an item is modified, it becomes customised and cannot be returned to inventory for resale. Therefore, we cannot accept returns for modified garments. Modifications include any type of decoration, alteration, or adjustment to a stock garment.
Accounting-related Questions
Contact customer support at info@persu.nl to request copies of invoices, credit memos and statements.